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How can we help?

FAQ

We accept all major credit cards as well as flexible financing plans at checkout. See Financing & Payment Options for the full list of payment methods.

Once your order is processed, you will receive a confirmation email with a tracking number and shipping details. Please check all folders, including spam and promotions.

You can follow every step of your delivery in How to Track Your Order.

Shipping costs and delivery windows depend on the product and your location. Find all the details in Shipping Rates & Delivery Times.

Yes — changes and cancellations are possible before your order ships. Learn how in How to Cancel or Modify an Order.

Size guides, hardware checklists and step-by-step assembly manuals for every Megsu bed frame, dresser and nightstand are available in Product Instructions & Size Guides.

Yes! You can experience our furniture in person before purchasing. Visit our Retail & Showroom Locations page to find the one nearest to you.

Contact Us

Have questions about our products or placing an order? We’re here to help.

Need an update on shipping or delivery? We’re here to support.

Need to make a return or start a warranty claim? We’ll guide you through the process.

Receive Latest Updates

Browse our latest guides for assembly tips, care advice and product updates.

Megsu furniture showroom

Find a Location Near You

Experience our thoughtfully designed solid wood furniture in person.

Our Locations