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Shipping Rates & Delivery Times

Understand our shipping costs, delivery windows, and what to expect when your order arrives.

Last updated: February 5, 2024

Free Shipping Across Canada

We offer free shipping on all mattress orders across Canada. Select bedding and accessory orders may also qualify for free shipping — check the product page for details.

Estimated Delivery Times

Delivery times vary based on your location and the products ordered:

Mattresses & Large Items

  • Ontario & Quebec: 5–7 business days
  • Western Canada (BC, AB, SK, MB): 7–10 business days
  • Atlantic Canada (NB, NS, PE, NL): 7–10 business days
  • Northern territories: 10–14 business days

Bedding & Accessories

  • Standard shipping: 3–7 business days across Canada
  • Express shipping: 1–3 business days (available at checkout for select items)

Processing Time

  • Orders are typically processed within 1–2 business days
  • Orders placed on weekends or holidays will be processed the next business day
  • During peak seasons (holidays, major sales), processing may take an additional 1–2 days

Apartment & Condo Deliveries

  • Our mattresses ship compressed in a box, making them easy to transport through elevators and hallways
  • The delivery driver will bring the package to your door, but white-glove delivery is not included with standard shipping
  • If you have specific delivery instructions, add them to the notes section at checkout

What to Expect on Delivery Day

  1. You'll receive a notification from the carrier with an estimated delivery window
  2. Someone should be available to receive the package
  3. Inspect the packaging for any visible damage before signing
  4. If damage is noted, take photos and contact us immediately

Note: Delivery to PO boxes is not available for mattress orders. A valid street address is required.

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