Megsu logo

Sleep Trial & Return Policy

Understand our generous sleep trial period and hassle-free return process for mattresses and other products.

Last updated: June 1, 2024

Our Sleep Trial

We want you to love your Megsu products. That's why we offer generous trial periods so you can test them in the comfort of your own home.

Trial Periods by Product

Product CategoryTrial Period
Mattresses365 nights
Bedding (sheets, duvets, pillows)100 nights
Furniture & Adjustable Bases30 days
Accessories (protectors, toppers)30 days

Mattress Sleep Trial Details

The 365-Night Trial

  • Full year to decide if your mattress is right for you
  • 30-night break-in period — Please sleep on the mattress for at least 30 nights before requesting a return, as it takes time for your body to adjust
  • Free returns — We'll arrange a free pickup at no cost to you
  • Full refund — Once picked up, you'll receive a complete refund

How It Works

  1. Sleep on it for at least 30 nights to allow your body to adjust
  2. Contact us if you're not satisfied after the break-in period
  3. We'll arrange pickup — Your mattress will be donated to a local charity
  4. Receive your refund — Processed within 5–10 business days after pickup

Bedding Returns

  • 100-night trial on all bedding products
  • Items must be in clean, like-new condition
  • Contact our support team to initiate a return
  • Return shipping is provided at no cost

Furniture Returns

  • 30-day return window from delivery date
  • Items must be in original condition with all hardware and packaging
  • Return shipping costs may apply for furniture items
  • Contact us to arrange a return pickup

Non-Returnable Items

  • Items purchased on final sale
  • Products that show signs of misuse or damage
  • Items returned after the trial period has ended

Note: Our generous trial periods are designed to give you confidence in your purchase. If you have any concerns during your trial, contact our support team — we're here to help make it right.

Was this article helpful?

Related Articles

Still need help?

Our support team is happy to answer any question about your order or products.